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What Dell can teach your company about social media ROI
"It’s not only one number because it isn’t only about sales; it’s also about increasing business value, he said.Organizations shouldn’t be asking how social media are making them money; they should be asking how social media make an organization better. That means social media shouldn’t be run by any one division; they need to be part of every aspect of an organization"
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Google+ Facebook Twitter & Blogs - When and Why to Use Each
From @MoodleMcKean
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